Meroxa

Privacy Policy (POPIA)

Last Updated: February 2025

Meroxa ("we", "us", "our") is highly committed to protecting user privacy under South African law. This Privacy Policy details our operational strategies for securing and processing personal information under the Protection of Personal Information Act, No. 4 of 2013 (POPIA).

1. Personal Information Controller

Meroxa acts as the Responsible Party (Controller) for data collected via meroxa.world. For all legal and regulatory compliance concerns, please write to our compliance office directly: [email protected].

2. Core Data We Collect

We only collect personal information which you directly input or which is processed automatically during system operation. We do not sell your personal data under any circumstances.

  • User Provided Data: Full name, corporate email address, contact phone, and custom message details.
  • Automated Connection Data: IP Address, browser properties, browser language settings, time spent, and referral paths.
  • Cookie Preferences: Your explicit selections on analytical and marketing signals.

3. Purpose & Legal Basis of Processing

PurposeTypes of DataLegal Basis (POPIA)
Answering client requestsName, email, phoneConsent (Section 11(1)(a))
Analyzing website usageCookies, tracking dataLegitimate Interest
Adhering to local tax/complianceBilling data, nameLegal Obligation

4. Data Subject Rights

In accordance with POPIA Chapter 3, you possess the right to: access your personal record files, request instant correction or absolute destruction, object to automatic profiling, or register a regulatory complaint directly with the Information Regulator (South Africa).

You may submit these requests at any time to: [email protected].